Returns & Exchanges
Wash Lab will gladly accept returns of items purchased on washlabshop.com. We will not accept returns that were purchased from other retailers.
Items must be in original condition with original tags and must not be worn, used, altered or washed. Please ensure that no makeup, perfume, deodorant, etc. has transferred to the garment while trying on, as damaged items are not eligible for return. If we receive ANY returned items that do not conform to this policy, we will deduct $10 from your original payment for the cost of return shipping and our cost incurred sending the merchandise back to you - no exceptions.
Items marked Final Sale are not eligible for a refund, exchange, or credit.
Your original form of payment will be refunded for items returned to Wash Lab within 30 days of purchase. No returns will be accepted after 30 days.
Returns with a gift receipt will be exchanged or refunded for the value indicated on the gift receipt. Refunds will be made in the form of a merchandise credit.
Free Shipping and Returns is available to delivery addresses in the contiguous 48 states of the United States only. HI, AK, PR, US Territories, International, and Canadian orders are excluded.
Email email@example.com with your order number or use the enclosed return label. It's that easy.